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Work Ticket Management Applications

Work Ticket Managment Applications header image

These applications enhance efficiency and accountability in the workplace using text-based issue management software. They can be integrated with your existing work-order management solution or can be operated as an independent system.

ACS

Teldio

Alarm Control System (ACS) ensures that alarm management and notification is automatic, efficient and reliable. Day-to-day and business-critical alarms are automatically dispatched to MOTOTRBO™ radios, mobile phones and/or email-enabled devices. ACS dispatches notifications to the right person based on the time of day and the competency necessary to respond to the task. The closed loop system ensures that all alarms are acknowledged, resolved and closed. ACS also enables rich reporting features to track: alarm notification, response actions and time to completion.

Features

  • Server / Client Solution
  • Call Logging
  • Report Generation
  • Text Messaging
  • Email Messaging
  • Paging (Call Alert)
  • Order / Job Management
  • Middleware / Gateway Solution
  • Custom Middleware

System Compatibility

  • Digital Conventional
  • IP Site Connect
  • Capacity Plus
  • Linked Capacity Plus

neoConneX

NeoTerra Systems

neoConneX Fleet Manager is the GPS and Telematics engine for the next generation of neoTerra appliances for MOTOTRBO™ Professional Digital Two-Way Radio Systems. It can be deployed in a customer-owned solution, or in a carrier environment as a hosted Web solution. Each client has individual permissions for system access & reporting.

Features

  • Server / Client Solution
  • Call Logging
  • Report Generation
  • Text Messaging
  • Email Messaging
  • Paging (Call Alert)
  • Order / Job Management
  • Middleware / Gateway Solution
  • Custom Middleware

System Compatibility

  • Digital Conventional
  • IP Site Connect
  • Capacity Plus
  • Linked Capacity Plus
  • Connect Plus

zapMail

NeoTerra Systems

zapMail™ is an email-to-text gateway for MOTOTRBO™ radios to provide these functional capabilities: utilize standard SMTP and POP services, provide easy configuration, facilitate store and forward for text messaging, configurable with various hospitality management solutions and provide up to 10 text clients for distributed messaging within a user network.

Features

  • Server / Client Solution
  • Call Logging
  • Report Generation
  • Text Messaging
  • Email Messaging
  • Paging (Call Alert)
  • Order / Job Management
  • Middleware / Gateway Solution
  • Custom Middleware

System Compatibility

  • Digital Conventional
  • IP Site Connect
  • Capacity Plus
  • Linked Capacity Plus