Service Department

Put your Motorola communication equipment on a Maintenance Agreement and Save Time and Money before it’s too late.

The key Benefits are:

• Protect Your Investment
  Keep your radio equipment operating in peak condition
• Priority Service
  Our service contract customers always have first priority
• Fast Turnaround Time
  Have your radio equipment working again, faster
• No Surprises
  Never worry about receiving a high repair bill again
• Minimize Down Time
  Reduce time lost because of equipment failure
• Control Repair Costs
  Be in control of your radio equipment repair costs. Our Gold Plan covers the radio, battery, antenna and physical abuse.

Maintenance Contract Options

Silver Plan - Standard Coverage Monday through Friday, 8:00am to 4:30pm service hours. Includes all parts and labor required to repair the equipment which has become defective due to normal wear and usage. Does not include damage caused by accidents, physical or liquid abuse or misuse, vandalism, wind, fire or acts of God. Does not include the repair or replacment of any transmission lines, antennas, towers or tower lighting, batteries, carrying straps, belt clips, crystals, or reeds: nor does it include installation or removal of equipment.

Gold Plan - The gold service plan is an extension of the silver plan but includes batteries and antennas for portable radios.

Platinum Plan - Adds 24 Hour, 7 Day, 2 Hour response on fixed equipment. A discount off list price on new equipment that replaces contract units damaged beyond economical repair. Scheduled preventive maintenance checks shall be performed between 8:00pm and 4:30pm Physical Damage is not covered on fixed equipment.